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Some of our satisfied customers

Good clean job. Price very reasonable

24/10/2018 by PardisZ

Turned out on time. Advised properly and did a good clean job.

Price was the cheapest I found around.

Definitely recommend this engineer



29/09/2018 by NickyK-20

24 Refrigeration WOW! If you want a repair and you want no nonsense, Patrick is the man. Trust me! He talks you through what is needed, gets on with the job no unnecessary charges and issues just pure professional! So pleased with the work and Patrick will go to lengths to fix the problem! Don’t go anywhere else until you phone this business! Patrick defines perfection cheers mate!!


Excellent service !

18/09/2018 by LamiaA-2

Very professional, punctual and reliable. Excellent service and would happily recommend him to all my friends and neighbours. Wouldn’t hesitate to use him again! Very pleased!


Fantastic Repair within 24 hours!

01/08/2018 by ianbb

24 Hour Refrigeration came out within 24 hours when they said they would, assessed our faulty American Fridge Freezer and repaired it immediately with spare parts they carried on them. Very competitively priced with excellent service skills. I would highly recommend 24 Hour Refridgeration to anyone!


Fridge/freezer repair

06/07/2018 by PeterC-589

Great service. Called the same day I reported the fault to assess the problem. Respected my wishes to repair rather than replace and kept me informed as to the availability of the necessary part. Performed the repair efficiently and stuck to the original quote with no extras. Would thoroughly recommend


Outstanding service.

27/02/2017 by PaulA-243

Patrick took my call this morning at 09.36 & said he would call in between 12 - 2pm today. He kept his word. Having had our commercial unit previously diagnosed by a complete clown as needing a new control unit, Patrick identified the true problem within 5 minutes. A simple re-gas! Patrick swapped out a dodgy switch while he was here too.

Cost less than I thought for an outstanding, professional service. Thoroughly nice bloke as well. Thank you 24 Hour Refrigeration.


Fantastic! highly recommend

05/01/2017 by AmenaQ

Very honest, very professional, an A+ service


Brilliant service

22/12/2016 by RebeccaW-86

We called the service around 2:30 for our fridge, since its so close to Christmas we weren't hopeful of getting anyone, but we were amazed and delighted when the gentleman told us he'd be with us around 5 the same day. Close to 5 I received a call with his arrival time and he was lovely despite his no doubt long day! Unfortunately our fridge wasn't worth repairing but he did give us a recommendation of where to go for a new one that could be delivered asap. Brilliant service, lovely gentleman and surprisingly reasonable callout fee!


This is a professional

07/12/2016 by WahidA-2

Today I was going through a list of random repairers, finally got to one which was telling me the truth and he even taught me how to run a diagnostic before he even came out, 24hr refrigeration gave me the best advice and a quote for undertaking the repairs, everything he said made sense, I didn't feel I was being robbed or lied to, very honest and reliable service, if you think I'm lying just give him a call....



10/10/2016 by RyanP-34

Patrick is an honest gentleman. Diagnosed the fault in a complex Leibherr freezer in minutes - whole repair information and instruction cost me £35 that saved a 1k unit - no chance of getting ripped off - if it doesn't need work and parts he will tell you. Skilled engineer. Left me with thermometer for a week to reassure me it was on the mend. No hesitation in recommending this good guy - takes pride in what he does and the service he provides. Will not disappoint - I will be recommending him


First Class Service

23/09/2016 by janefromknowle

Highly recommend this company. excellent professional service.

My fridge freezer fixed same day.


Samsung Fridge Freezer Fixed - Same Day

31/05/2016 by NigelB-48

Really impressed with the service and recommend these guys. They arranged for an engineer to visit within 2 hours of my phone call. Patrick arrived, he was knowledgeable about all the possible faults and diagnosed the problem. Within an hour our American style fridge freezer was repaired and back up and running.


Samsung fridge freezer

11/10/2016 by WassH

Was reccomended by a friend .thank god i got in touch with the company .all you get is a honest proffesional service . Patrick is asset to the company .thank you guys will deffo recommend and use again.


Great service

05/08/2016 by JasonL-5

Patrick came out and assessed our fridge promptly. Identified the issue within minutes and came back to resolve definitely recommend.


Outstanding service

28/07/2016 by DebJ-4

I would highly recommend this company. My fridge freezer broke and within 2 hours of the initial phone call Patrick had arrived at my property, diagnosed the problem and gave me a number of options, with no pressure to make a decision on the spot. Once I had decided to have my freezer repaired he ordered the necessary part and within 2 days it was back to full working order, with a full guarantee. Patrick was polite and professional throughout the whole experience and kept me fully informed regarding the progress of the work. An excellent service.


Made a diagnostic on my fridge.

21/06/2016 by MichelleW-70

The engineer was well mannered and efficient - and did a very good job with my fridge. I would definitely recommend and use him again - thanks again Patrick .


Simply first class

19/06/2016 by SteveJ-73

We had ocassion to call out Patrick as our freezer has failed. Not only was he prompt he was professional an a real gentleman a pleasure to meet. He identify the problem explained it fixed it and left us 100% happy with the service. Couldn't be happier to recommend the company


A job very well done

21/05/2016 by JohnT-108

Patrick was well mannered and polite he was very efficient and very reasonabley priced"A good job done Patrick "


Fast, reasonable and knowledgeable service.

15/04/2016 by SteveB-105

If only all service providers we as efficient and helpful as Patrick.

Patrick does not take advantage like some providers. After fixing a fault with the ice and water dispenser on my fridge freezer, he showed me how to change the filters and reset it myself. Recommended.



09/04/2016 by TikuC

Highly recommended. My wine cooler broke. Patrick arrived when he said he would and spent considerable time testing after he had conducted the repair to make sure it was working as it should. Kept me informed all along as to what he was doing. His charges are very reasonable. He also called me the next day to check if the appliance was working ok. Patrick is very knowledgeable in his profession and above all was an honest down to earth guy who I would highly recommend. T Chauhan


Excellent service by a very honest and polite engineer.

18/03/2016 by PareshD

Excellent service from Patrick and I will definitely be using him again in the future and recommending him to others. Patrick came over and carried out a full inspection on my Hotpoint fridge freezer. He then explained to me exactly what was wrong with it. It was decided not to pursue the repair as it would be too costly, but it was fantastic to come across such a honest and polite engineer.


Fast, Polite and Knowledgeable

18/02/2016 by JusD

I received an excellent service and I would recommend without hesitation. I was given the cheapest quote and they managed to fit me in the same day. The work was quick and non-disruptive and my fridge works perfectly. The cause of the fault and how to avoid it in the future was also explained to me very clearly. 10/10! Update: I received a follow up call to check that the fridge was still running smoothly without any problems. It was and I thought the call was a very nice gesture!


Quick professional fix

11/11/2015 by Mothy40

Our fridge had stopped cooling, Patrick was quick to come around, diagnosed the problem quickly and the fridge was working again that night while parts were obtained. Fridge was fully fixed the following day. Patrick was polite and professional and quick. Would absolutely recommend.


Excellent, trustworthy and reliable!

03/11/2015 by TracyHolds

What a lovely bloke. Rang him Saturday aft after we returned from holiday to find our fridge freezer broken. Patrick managed to diagnose the problem over the phone which meant he could order the part straight away. He was at my house on Monday and fixed my fridge freezer like he promised. I would recommend him 100% to anyone!


Very quick response

19/09/2015 by HelenJDy

Really pleased I contacted this company. I called late morning, the engineer came out that day and fixed it within 30 minutes. Great service!


American fridge freezer repair

01/08/2015 by mozza1

Excellent service. Excellent price for repair, Patrick came out to us on the same day and my freezer was repaired with no fuss. Patrick is polite and honest and provided us with an excellent service.


First class service

30/07/2015 by janefromknowle

I'd highly recommend Patrick, excellent service and very professional.


Excellent customer service

22/03/2015 by AnnaJohnson

Excellent service, the engineer booked an appointment for the same day and kept me updated on when he'd arrive. He found the part and repaired the fridge within an hour. He was a really polite and down to earth guy. Would definitely recommend.


Highly recommend

30/10/2014 by TessSm

If you want to feel confident about who to call for a refrigerator repair I have no hesitation in recommending 24 Hour Refrigeration. Patrick soon identified and fixed the problem with my Samsung American fridge freezer. Very professional.


Impressive speedy response

04/09/2014 by KDL29

I would definitely recommend 24hr Refrigeration.

Patrick arrived at my home within 45 minutes of placing the call. He was very friendly and professional and was able to diagnose and fix the problem with my Samsung American style fridge freezer very quickly, so avoiding what could have been a disastrous loss of its contents. Another very grateful customer!


Fantastic service, would highly recommend

07/08/2014 by natprice

Brilliant service by Patrick. He came out once and had a look at it and explained what was wrong. He then came back once I had defrosted and emptied the fridge freezer. He was here within the given timeframe and rang me to tell me he was on his way. He showed me all the old parts and explained everything to me. Completely trustworthy and value for money. I would highly recommend.



03/06/2014 by DT16

Patrick came immediately to sort out our problem. He was efficient and got the job done on the first visit. He was very reasonably priced and followed up the visit with a call to make sure everything was ok. I would highly recommend Patrick.


Outstanding service

22/07/2013 by alkati

What a lovely man! Despite it being 8:30pm Patrick very kindly agreed to come out (half hour journey) to help with our broken American fridge freezer. Not only was that heroic, but his care, patience and clear honesty were a huge bonus.

His gentle and efficient approach are a credit to him, not to mention the repair of the fridge freezer. Superb!


Great service & fast all-out

26/11/2012 by DebsCafe

I called 24 Hour who came out within the hour. The engineer was very knowledgeable and managed to fix a fault on my commercial chiller cabinet for half the price of the first company I called. I would definitely recommend the service.


Speedy response

26/11/2012 by sis2

Very impressed with the speedy response. Work was completed at a very reasonable price.


Free call-out

15/05/2012 by Stevo81

This business did offer me free call out for the service on the contrary to the previous review. I was happy with the service provided and would use again whilst also I would recommend them in the future.




For emergency refrigeration repair

call us today on:

07852 143 884

Customer testimonials in Birmingham

emergency refrigeration repair